Terms & Conditions

MEMBERSHIP TERMS & CONDITIONS

These are the terms and conditions for the By Invitation Service provided by Crofton and Park Ltd, a company registered in England and Wales. Below, I’ll break down the key points in each section for your understanding:

  1. TERMS & CONDITIONS Identifies Crofton and Park Ltd as the provider of the By Invitation Service. Provides contact information for the company. Clarifies that “writing” includes emails.
  2. OUR CONTRACT Explains that the contract begins upon acceptance of your membership application and lasts for a minimum of 12 months. States that the membership will be automatically renewed unless you terminate it with one month’s notice.
  3. BY INVITATION SERVICE Describes the services, which include a Personal Manager to handle travel and lifestyle requests. Specifies that services will be provided with reasonable care and skill. Outlines the hours of availability for your Personal Manager and their responsibilities. Allows you to place requests through various communication methods. Notes that you’re responsible for the accuracy of information provided. Clarifies that Crofton and Park may decline requests that violate laws or regulations. States that the contract with suppliers is between you and the supplier, and Crofton and Park is not a party to it. Emphasizes that you are responsible for fees charged by suppliers. Requires you to have adequate travel insurance and fulfill travel requirements. Clarifies that Crofton and Park Ltd is not responsible for delays outside of their control.
  4. PROVIDING THE SERVICES Explains that Crofton and Park may suspend services for technical reasons, regulatory changes, or as requested by you or notified by them. Notes that they will inform you in advance of any service suspensions. May suspend services if payment is not made and will notify you.
  5. YOUR RIGHTS TO END THE CONTRACT Allows you to terminate the contract immediately if Crofton and Park Ltd makes material changes to the terms or breaches a material term. Explains your right to cancel within 14 days of signing the contract, with some conditions. States that there will be no prorated refund if you end the contract before the renewal date without cause.
  6. HOW TO END THE CONTRACT WITH US Instructs you to inform Crofton and Park by contacting your Personal Manager. Requires notification 30 days prior to the Renewal Date if you don’t wish to renew.
  7. OUR RIGHTS TO END THE CONTRACT Grants Crofton and Park the right to end the contract if you breach terms or fail to make payments. Explains that you may be charged reasonable compensation if the contract is ended due to your breach. Allows Crofton and Park to end the contract with 30 days’ notice.
  8. COMPLAINTS Instructs you to contact your Personal Manager with questions or complaints. Notes that Crofton and Park will assist in resolving issues with third-party suppliers.
  9. PAYMENT Requires payment by bank transfer. Explains that payment is due before services are provided. Discloses that Crofton and Park may receive commissions from suppliers.
  10. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU States that Crofton and Park Ltd is responsible for foreseeable loss and damage caused by them. Clarifies that they do not exclude or limit liability for certain matters. Explains that they are not liable for business losses.
  11. PERSONAL DATA Refers to the Privacy Policy for handling personal information.
  12. GENERAL TERMS Allows Crofton and Park to transfer rights and obligations to another organization. Clarifies that the contract is between you and Crofton and Park Ltd States that each paragraph operates separately. Explains that not insisting immediately on actions doesn’t waive the right to enforce them. Specifies that English law governs these terms, and legal proceedings can be brought in English courts, Scottish courts, or Northern Irish courts.

Please note that these terms and conditions provide a legal framework for the By Invitation Service and outline the rights and responsibilities of both parties involved. It’s important to read and understand these terms before entering into the contract.

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